Refund Policy

Obils is operated by Ibrahim Shanaa, a sole trader based in Lebanon. This policy explains when you can get a refund for a purchase on Obils. Payments are processed by Paddle, which acts as the merchant of record, so refunds are issued by Paddle to the payment method you used at checkout.

If Obils is not right for you, you can request a full refund within 14 days of your first payment for a Student or Student Pro subscription, monthly or yearly. When the refund is issued, the subscription ends and your account returns to the Free plan.

You can request a full refund for a one-time Humanizer or AI Scanner word pack within 14 days of purchase. When the refund is issued, the purchased words are removed from your balance.

Subscription renewals are not refundable, and we do not give partial refunds for unused time. Prorated charges for upgrading your plan or changing your billing frequency are also not refundable.

You can cancel at any time from Manage billing in Settings. Your plan stays active until the end of the period you already paid for, and you will not be charged again.

Refunds may be refused where there is evidence of fraud, refund abuse, or misuse of the service. If you were charged by mistake or a technical problem stopped you from using a paid feature, contact us and we will review it even outside the periods above.

This policy does not limit any rights you have under consumer law where you live, such as statutory withdrawal rights in the EU, EEA, UK, and other regions. Paddle’s buyer terms and refund policy also apply to your purchase.

Email [email protected] from the email address you used at checkout, and include your Paddle order number if you have it. You can also request a refund directly from Paddle at paddle.net. Once a refund is approved, the time it takes to appear on your statement depends on your bank or card provider.